| Delivery - Delivery is by a common carrier. Due to current Government guidelines delivery will be to your doorstep or to your garage (without going inside the home) or to your back garden if access is possible. Our carrier will contact you via phone, text or email.
- Please note that the estimated delivery time to the following postcodes will be 10 business days from confirmation: AB, BH, BN, CA, CF, CT, DD, DT, DG, EH, EX, FK, G, HR, IV, KA, KW, KY, LA, ME, ML, LL, NP, PA, PH, PL, SA, SP, SY, SO, TA, TD, TR, TQ, TN.
- Additional day(s) transit may be required for remote areas.
- Public and Regional holidays may affect delivery lead times.
- Delivery times may vary in the event of adverse weather conditions.
- Please note that we are only able to deliver to the UK mainland, excluding Post Office boxes and BFPO.
- Further postcode restrictions might apply to this item.
Returns - We are committed to offering the best value to our members, with a satisfaction guarantee on both your membership and merchandise. If you have questions about your membership or products you've purchased at Costco, please contact our Customer Care team.
- If you wish to return an item, please view Costco's Return Policy.
- Costco Concierge Services | Technical Support
Free technical support exclusive to Costco members for select electronics and consumer goods. - Items purchased online can be returned at any of our UK warehouses if you are a warehouse member.
- If you wish to have your item collected, please note collection will have to take place from your doorstep or your garage (without going inside the home) or your back garden if access is possible.
- Many of our small items can be returned via "My account" on the website and printing a return label. This label must be attached to the box being returned.
- Please securely pack the items you intend to return in a box. If you are using the original packaging, be sure to remove the delivery label.
- If you need to return a larger item, please contact our Member Care team via the chat function on our website or call 0800 0324 324.
- Find out more about our Delivery, Cancellations and Assistance Policy
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